Update Banking Information:
Step 1: To update the banking information, please navigate to the tenant's rent collection contract and select the option “View Contract”.
Step 2: On the “Rent Details” page, click “Change” under “Rent Deposit Account”.
Step 3: Next, you will be brought to a page to update your bank details. You will have 2 options to update your bank account.
You can either manually link your bank account by choosing the option "Enter account details manually".
If you select "Enter account details manually", you will have to enter your details and upload a void cheque.
Using your online bank account, you’ll find your account number details on the “My Accounts” screen. The first five digits are the transit number and the last 7 digits are the account number. If you are set up to receive eStatements, you’ll find your account number at the top of each statement.
If you have a copy of a void cheque handy, you can input the transit number, institution number, and account number by using the following reference photo:
We also require you to upload a scanned copy of the voided check, or a direct deposit slip to support our records verification process.
If you select "Connect via Bank", you will have to choose the financial institution and proceed to connect.
