SingleKey Incorporated
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Knowledge base
Tenant Screening
Tenant Report FAQs
52
How to order a Report?
Why should I get both Equifax & TransUnion Reports?
How to do a new credit check - "Tenant Invite"
How to do a new credit check - "Enter Tenant Info"
Will this affect my credit score?
View all 52
Rent Guarantee
Rent Guarantee Program FAQs
22
In Which Countries is Rent Guarantee Offered?
How do I Start a Rent Guarantee?
Can I stop Rent Guarantee at any time?
How much does Rent Guarantee cost?
Book a call with our Rent Guarantee Specialist
View all 22
Rent Collection
Rent Collection FAQs
25
How do I create a new Rent Collection?
Rent Collection has not yet deposited, how long does it take?
How to skip/delay a payment on Rent Collection
How do I cancel Rent Collection?
How much does Rent Collection service cost?
View all 25
Admin (account, payment, team, other)
General Settings
29
How do I create an account?
Account Verification
How do I view my profile settings?
I am a landlord, cannot access the report.
How do I reset my password?
View all 29
Pre-Screen
Pre-Screen
4
Pre-screening walkthrough
What is the difference between Pre- Screen and Tenant Report?
Customize Pre-Screen
What is Pre-Screen Plus?
Safety & Privacy
Safety and Privacy
4
I could be a victim of identity fraud via Singlekey.
Terms and Conditions
Is data secure?
Cloudflare Ray ID
US Consumer Report
0
Tenant Portal
Tenant Portal FAQs
13
How can I view my submitted application?
How can I share my application with another landlord or property manager?
Do I need to create an account to view my report?
What should I do if I'm having trouble creating my account to access the report?
What is Marketplace and how do I make use of it?
View all 13
Rent Credit
Rent Credit FAQ
25
How does Rent Credit work?
Why hasn't my credit score increased yet?
How do I report my rent payments?
What are the documents I can provide for proof of payment?
Can I submit missed payments after?
View all 25
Help Desk Software
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