Tenant Portal FAQs

How can I view my submitted application?
There are 2 ways to view the completed application and share it with other potential landlord/property managers. Method 1: Sign up & Apply Step ...
Tue, 23 Jul, 2024 at 11:42 AM
Can I edit my application after submission?
Contact Us for Assistance: Use our chatbot located in the right corner of the website to report the issue. Alternatively, email us to info@singlekey.c...
Tue, 23 Jul, 2024 at 11:42 AM
What should I do if the information is incorrect?
If any information on your report is incorrect, please follow these steps to resolve the issue: Check Your Credit Report: Routinely review your credit...
Tue, 23 Jul, 2024 at 11:43 AM
Do I need to create an account to view my report?
Yes! You need to create an account to view your report. Creating an account is free and allows you to view and share your report with potential landlords an...
Tue, 23 Jul, 2024 at 11:43 AM
What should I do if I'm having trouble creating my account to access the report?
If you are experiencing difficulties creating your account to access the report, please follow these steps:       1. Take a Screenshot: Capture a screen...
Tue, 23 Jul, 2024 at 11:44 AM
What is Marketplace and how do I make use of it?
Explore the marketplace to save with SingleKey Exclusive Offers!  SingleKey Partners with TELUS - ON & QC  SingleKey Partners with TELUS - AB &am...
Tue, 23 Jul, 2024 at 11:44 AM