Rent Credit FAQ

Is Rent Credit a loan?
No, Rent Credit is not a loan. It is a service that reports your rent payments to credit bureaus to help build your credit history.
Tue, 20 May, 2025 at 9:48 AM
Will using Rent Credit guarantee an increase in my credit score?
Rent Credit helps strengthen your credit profile by reporting on-time rent payments, but credit scores are influenced by multiple factors. While many users ...
Tue, 20 May, 2025 at 9:48 AM
What happens if I miss a rent payment while using Rent Credit?
Missing a rent payment can affect how quickly you build credit. Rent Credit does not report payments more than 30 days late.
Tue, 20 May, 2025 at 9:48 AM
How often are rent payments reported to the credit bureaus?
Rent payments are reported to Equifax on a monthly basis.
Tue, 20 May, 2025 at 9:48 AM
How will Rent Credit appear on my credit report?
Rent Credit will appear as a tradeline on your credit report, reflecting your rent payment history.
Tue, 20 May, 2025 at 9:48 AM
Do I need to confirm my rent payments each month?
Yes, you may need to log in monthly to confirm your rent payments to ensure accurate reporting.
Tue, 20 May, 2025 at 9:48 AM
What if my rent amount or payment due date changes?
If your rent amount changes, you can contact us at 1-877-978-1404 or info@singlekey.com with your updated lease details to ensure accurate reporting.
Tue, 20 May, 2025 at 9:48 AM
Can I report multiple months of rent payments as a single payment?
Yes! If you paid more than one month of rent at the same time, simply upload the same proof of payment document for each month you paid. To make sure your r...
Tue, 20 May, 2025 at 9:48 AM
Can I pause my Rent Credit subscription?
Currently, Rent Credit does not offer a pause feature. You can cancel your subscription, but doing so will result in the tradeline being closed with Equifax.
Tue, 20 May, 2025 at 9:48 AM
What happens if I move while using Rent Credit?
If you move, you'll need to update your lease details in the Rent Credit platform to continue reporting rent payments. We will close the tradeline assoc...
Tue, 20 May, 2025 at 9:48 AM