To order a report, follow these steps:

1. Navigate to https://www.singlekey.com/en-ca/ or https://www.singlekey.com/en-us/ and complete your account set-up.

2. Once your account set-up is complete, navigate to “Tenant Reports”.

3. In the top right corner of the screen, click on "Order New Report".

4. On the next page, you will find two options: "Invite Tenant" and "Enter Tenant Information".

Choose the option that suits your needs and proceed accordingly.


Option 1: INVITE TENANT 

By selecting this option, you can significantly improve the rental application process. An email with a rental application form will be sent to the tenant, allowing them to conveniently provide their information. By utilizing this method, the tenant automatically provides consent to run a credit check and public document scan report, saving you time and streamlining the process.


Shortly after the tenant completes the form, you will receive an email confirmation. Additionally, you can easily access and review all completed reports by logging into your account.


Option 2: ENTER TENANT INFORMATION

If you opt to manually enter the tenant's details, ensure you obtain their consent to perform a credit check and public document scan. This can be done through a rental application form. Once consent is obtained, enter the information into the system to receive a comprehensive report within 5 minutes.


Note:

  • For Canadian applicants, you need their full name, date of birth, phone number, email address, and their address.

  • For US applicants, you need their full name, date of birth, phone number, email address, their address, and their SSN (social security number).

  • It's crucial to highlight that conducting background checks on potential tenants is of utmost importance in ensuring the security of your property and other tenants. These reports provide valuable insights into their public document scan history, eviction records, and credit scores.