Tenant Report FAQs

How to order a Report?
To order a report, follow these steps: 1. Navigate to https://www.singlekey.com/en-ca/ or https://www.singlekey.com/en-us/ and complete your account set-up...
Tue, 19 Dec, 2023 at 9:07 AM
Why should I get both Equifax & TransUnion Reports?
Upon analyzing data from both Equifax and TransUnion reports, we've uncovered notable discrepancies in credit scores for the same consumer across credi...
Fri, 17 May, 2024 at 4:49 PM
How to do a new credit check - "Tenant Invite"
Running a credit check is a vital process for landlords when it comes to screening potential tenants. It provides valuable insights into a tenant's fina...
Thu, 7 Dec, 2023 at 6:07 PM
How to do a new credit check - "Enter Tenant Info"
Step 1: Log in to SingleKey and select the Tenant Report option from the top menu. Then, click on "Order new report" on the top right corner of th...
Thu, 7 Dec, 2023 at 6:09 PM
Will this affect my credit score?
As of November 2024, both credit bureaus, TransUnion and Equifax, have classified rental credit checks as soft checks. This means our Tenant Screeni...
Mon, 6 Jan, 2025 at 11:58 AM
How do I customize the Tenant Screening invite?
You can update your mandatory fields in your Account Settings under Report Preferences.  Select Account Settings from the menu bar at the top right corne...
Thu, 18 Jan, 2024 at 11:22 AM
How long does it take to view the report ?
Once the account setup process has been completed, and the potential tenant/landlord has filled out the information and submitted the application, it would ...
Wed, 28 Feb, 2024 at 8:52 AM
Who pays for the Report?
When it comes to paying the application fee, we have 2 options: When you select the “Create Tenant Invite” option, you have the option to choose who pays...
Thu, 7 Dec, 2023 at 6:00 PM
What information does the Report provide?
Our Singlekey Report will give you information on the following :      (i) A Full Equifax Credit Report     (ii) A Social Media Scan     (iii) A Public ...
Wed, 13 Dec, 2023 at 4:50 PM
"No Credit Hit" on Report
Understanding "No Credit Hit" on a Credit Report A "No Credit Hit" on a credit report means that Equifax could not find a matching cred...
Thu, 9 Jan, 2025 at 12:03 PM