Step 1: Log in to SingleKey and select the Tenant Report option from the top menu. Then, click on "Order new report" on the top right corner of the page.



Step 2: Choose whether you would like to:

(A) Send an invitation to the tenant to fill out their information or

(B) If you already have the consent form, you can enter the information manually yourself.

Option B: If you choose to enter the tenant's information manually: "Enter Tenant Information"

Step 1: You will need to provide their

  • Name

  • Date of birth

  • Email

  • Phone number

  • Optional information includes SIN or a driver's license (for Canadian Applicants)

  • For US Applicants, the SSN number is mandatory. 



  • Current address (their address is present on their government-issued photo ID)

  • Upload a consent file stating that the applicant has given consent to run a  credit check, this is usually obtained from the standard rental application forms. 



Step 2: Enter the address of the rental unit. You can edit an address, If required as well. 


Step 3: Enter the payment details and complete checkout. 



Please find attached the link for more information on how to order a report:

https://help.singlekey.com/how-to-order-a-singlekey-credit-and-background-check-report/