General Settings

Folder for adding Your account articles

How do I view my receipts ?
You can view the receipts by following the steps mentioned below :  Please navigate to the "Tenant Reports" page. Select the on "3 dot...
Thu, 21 Mar, 2024 at 8:57 AM
How do I create an account?
You can use this link to create an account: https://app.singlekey.com/sign-up  After you enter your information, you will be asked to go through our ve...
Tue, 26 Nov, 2024 at 1:29 AM
Account Verification
To verify your identity as a user, any user who signs up with us will have to complete a quick verification process. Given we work with sensitive financ...
Mon, 25 Nov, 2024 at 4:49 PM
How do I view my profile settings?
Update your account details like name, phone number, or address, anytime by following these steps: Select Account Settings from the menu bar. Cli...
Wed, 17 Jan, 2024 at 2:05 PM
I am a landlord, cannot access the report.
To ensure you can access your report on our platform please note the following: 1) Is your profile completed? 2) Is your account verified? Did you comp...
Thu, 14 Mar, 2024 at 12:44 PM
How do I reset my password?
Customer may encounter problems logging in from time to time  Reset Password  Password can be changed on the log in screen.    2. Change Passw...
Thu, 18 Jan, 2024 at 9:00 AM
How do I update my login credentials?
You can update your email ID and password by navigating to "Account Settings". Please select the option"Login and Security" on ...
Mon, 8 Apr, 2024 at 1:10 PM
I'm experiencing technical issues
If, for any reason, you're experiencing a technical issue, please email us at info@singlekey.com or visit us on our chatbot which is located on the bott...
Mon, 11 Dec, 2023 at 6:03 PM
What are the modes of payment for Tenant Report?
The different payment channels supported at SingleKey are Union Pay PayPal AMEX Visa Mastercard Visa Debit cards
Wed, 17 Jan, 2024 at 2:56 PM
Adding a payment method
To set up payment channels on your account, Select user preferences from the menu bar. Click the Update payment information under Billing. Click Add ...
Wed, 25 Jan, 2023 at 9:26 AM