Tenant Report FAQs

International Student
It is important to note that international students who do not have a consistent credit history of more than 6 months will generate a "No Credit Hit&qu...
Wed, 24 Jan, 2024 at 11:07 AM
How do I fill out the SingleKey application?
You will receive the link in the email ID provided, please click on “Start Application”. Step 1: Once you click on Start Application, you will v...
Mon, 29 Jan, 2024 at 3:13 PM
Do you offer services / reports in french?
Currently, we do not have the option to provide our reports in French. However, we are in the works of implementing a site-wide update on many of our servic...
Tue, 26 Mar, 2024 at 10:31 AM
How should I complete the application if I'm currently unemployed?
Step 1: In case you are currently unemployed, you can select the most suitable option from the dropdown, under “Employment Status”.  Step 2: Select “u...
Mon, 22 Jan, 2024 at 11:26 AM
How long does information stays on your credit report?
Credit bureaus may keep positive or negative information on your credit report.  Credit bureaus keep this information on your credit report for a certai...
Tue, 14 May, 2024 at 8:38 PM
What is the Universal Rental Application?
Share your SingleKey Universal Rental Application with as many homeowners as you’d like. The credit report landlords trust! Unlimited shares P...
Wed, 21 Feb, 2024 at 5:25 PM
Haven't received report in 5 minutes?
In case you haven't received the report in 5-10 minutes, this could be one of the reasons: Has your profile setup been completed? Have you completed ...
Wed, 28 Feb, 2024 at 8:51 AM
How do I edit or re-send the invite link?
In case you would like to edit the email ID, name, or phone number of the applicant, after sending the invitation link to them for the Tenant screening a...
Fri, 1 Mar, 2024 at 5:32 PM
What does the status "Processing" indicate in tenant reports?
Typically, when you view the status "Processing", it could be due to a few reasons: The application has been submitted and is currently processi...
Tue, 7 May, 2024 at 4:51 PM
Can I run a tenant report without SIN number?
Absolutely! For Canadian applicants, inputting the SIN number isn't mandatory.  However, please ensure that the first, middle, and last names, date ...
Thu, 21 Mar, 2024 at 8:53 AM