Tenant Report FAQs
A credit report dispute occurs when you request Equifax or TransUnion to investigate any information on your credit report that appears inaccurate or incor...
Fri, 5 Apr, 2024 at 10:33 AM
When the creditors and lenders send the information to the credit reporting agencies, each account comes with two identifiers, a number, and a letter. Here’...
Tue, 21 May, 2024 at 1:14 PM
Q: What is a co-signer? A: A co-signer is an individual who signs a tenancy agreement along with the tenant and agrees to be responsible for the tenant'...
Fri, 18 Oct, 2024 at 4:15 PM
We request you follow the steps to troubleshoot the issue: Ensure that you are using a desktop or laptop. For optimal performance, please use the Google ...
Thu, 18 Jul, 2024 at 11:47 AM
Credit bureaus track both your primary name and any AKAs (Also Known As) linked to your credit file. When a name change occurs—whether through marriage, div...
Thu, 13 Mar, 2025 at 3:41 PM
Understand the Role of a Guarantor A guarantor agrees to be financially responsible for the rent or any damages if the tenant fails to meet their obligatio...
Thu, 15 May, 2025 at 12:04 PM
There are two ways to order a landlord and/or employment references. OPTION 1: When ordering a report, you can add reference checks on the payment page...
Thu, 15 May, 2025 at 3:50 PM
You can add the promo code at the "Payment Page" by clicking on "Apply a partner code". Once you add the promo code, click on &...
Thu, 15 May, 2025 at 12:31 PM
The "ID Verification: Incomplete" status appears when the applicant does not fully complete the ID verification (IDV) process during their applica...
Wed, 4 Jun, 2025 at 2:28 PM
Why does the income mentioned by the tenant differ from the income shown on their uploaded document?
The income stated on the application is the self-reported income provided directly by the tenant during the application process. In contrast, the income...
Wed, 4 Jun, 2025 at 2:51 PM