Tenant Report FAQs

US public document scan is in progress - Partial/Blurred Report
The US court records system is quite fragmented, and sometimes the national database cannot provide all the information we'd like to receive. This t...
Thu, 7 Dec, 2023 at 6:21 PM
What is the Debt Summary?
The Monthly Debt Payments are the summed-up amount of all recurring monthly (or bi-weekly) debt payments on the credit report.  The individual monthly d...
Thu, 7 Dec, 2023 at 6:28 PM
What are the Monthly Debt Payments?
The Monthly Debt Payments are the summed-up amount of all recurring monthly (or bi-weekly) debt payments on the credit report. The individual monthly d...
Fri, 27 Jan, 2023 at 12:03 PM
Can the report be edited once complete?
Once submitted, a report cannot be edited by either the landlord or the tenant. If there appear to be any discrepancies or missing information you can send ...
Thu, 25 Jan, 2024 at 11:34 AM
Where to get Tenant Insurance
SingleKey is currently in partnership with Duuo which is one of the Tenant Insurance providers. You could opt for this in case you don't currently have ...
Tue, 25 Feb, 2025 at 3:33 PM
Address Duplication on profile
When you are filling out the property information, you can select an existing property as well. If you observe duplicates in the dropdown: Under Account Se...
Thu, 7 Dec, 2023 at 6:41 PM
What is the pricing for adding a second applicant?
When adding a second applicant, you will be charged for two reports. This is because each individual’s credit and background check file is unique to them ...
Fri, 19 Jan, 2024 at 3:34 PM
International Student
It is important to note that international students who do not have a consistent credit history of more than 6 months will generate a "No Credit Hit&qu...
Wed, 24 Jan, 2024 at 11:07 AM
How do I fill out the SingleKey application?
You will receive the link in the email ID provided, please click on “Start Application”. Step 1: Once you click on Start Application, you will v...
Mon, 29 Jan, 2024 at 3:13 PM
Do you offer services / reports in french?
Currently, we do not have the option to provide our reports in French. However, we are in the works of implementing a site-wide update on many of our servic...
Tue, 26 Mar, 2024 at 10:31 AM