SingleKey Incorporated
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Knowledge base
Tenant Screening
Tenant Report FAQs
51
How to order a Report?
Why should I get both Equifax & TransUnion Reports?
How to do a new credit check - "Tenant Invite"
How to do a new credit check - "Enter Tenant Info"
Will this affect my credit score?
View all 51
Rent Guarantee
Rent Guarantee Program FAQs
20
In Which Countries is Rent Guarantee Offered?
How do I Start a Rent Guarantee?
Can I stop Rent Guarantee at any time?
How much does Rent Guarantee cost?
Book a call with our Rent Guarantee Specialist
View all 20
Rent Collection
Rent Collection FAQs
20
How do I create a new Rent Collection?
Rent Collection has not yet deposited, how long does it take?
How to skip/delay a payment on Rent Collection
How do I cancel Rent Collection?
How much does Rent Collection service cost?
View all 20
Admin (account, payment, team, other)
General Settings
29
How do I view my receipts ?
How do I create an account?
Account Verification
How do I view my profile settings?
I am a landlord, cannot access the report.
View all 29
Pre-Screen
Pre-Screen
3
Pre-screening walkthrough
What is the difference between Pre- Screen and Tenant Report?
Customize Pre-Screen
Safety & Privacy
Safety and Privacy
4
I could be a victim of identity fraud via Singlekey.
Terms and Conditions
Is data secure?
Cloudflare Ray ID
Tenant Portal
Tenant Portal FAQs
6
How can I view my submitted application?
Can I edit my application after submission?
What should I do if the information is incorrect?
Do I need to create an account to view my report?
What should I do if I'm having trouble creating my account to access the report?
View all 6
Help Desk Software
by Freshdesk
